Cyprus

Why did my car insurance go up? No-claims bonus, renewal and age: what does the law say since 2026?

How the price is set (factors, not prices), why there is no common no-claims scale, the claims-history statement, and the 2026 rules: age cannot be the only reason to refuse or raise the price, written reasons three months before expiry, a complaint answered within 15 working days, fines of up to €10,000.

By AVRASTRO · · 13 min read

In short

Each insurer sets its own prices and its own no-claims scale; there is no common scale in Cyprus. Since 2026, though, age cannot be the only reason to refuse or raise the price of third-party cover, and an existing customer must get written reasons before expiry.

  • Find the renewal letter and note when it was sent compared with the expiry date.
  • Ask in writing for the reasons for any increase or refusal.
  • Ask for your claims-history statement and keep it in your folder.
  • Get two or three quotes on exactly the same details before you renew.

From the series “The questions you are afraid to ask”, part “General insurance”: questions real people ask, with honest answers. Information only: we do not sell general insurance.

At a glance

  • Car premiums are not set or approved by the supervisor, and there is no common no-claims scale in Cyprus (House research, September 2026).
  • Since a 2026 amendment, age cannot be the only criterion for an insurer to refuse, end or raise the price of third-party cover (Article 3A).
  • For an existing customer, a refusal or increase needs documented written reasons, at least three months before expiry (Article 3B).
  • Complain to the company in writing first; with no reply within 15 working days, the Financial Ombudsman and/or the Superintendent (Article 3C), with fines of up to €10,000 per breach.
  • You can ask for a claims-history statement for the last 5 years; in the EU the insurer must provide it within 15 days.

A renewal letter that hurts

No accident, no claim, and the renewal comes back more expensive. Or, after forty years of driving, a letter saying the policy will not be renewed. It is natural to be angry and to ask whether this is allowed. Here is how pricing works in Cyprus, what is not regulated, and what changed with the 2026 law.

How the price is set

Each insurer sets its own prices: according to House research (Politis, September 2026), premiums are not set or approved by the supervisor, and bonus systems are at each company’s discretion. The factors that usually count are:

  • the driver: age, years of licence, claims history, and whatever the company asks about offences;
  • the car: value, engine, use (private, for work, for deliveries);
  • who drives it and where it is kept;
  • the cover level, the excess and the add-ons;
  • and the company’s general pricing policy, which can change for everyone.

How much each one weighs differs from company to company. That is why we give no prices or example premiums: they would not apply to you.

The no-claims bonus: no common scale

There is no Cyprus no-claims scale that applies to everyone; each insurer has its own. What EU law sets is the claims-history statement: it covers the last 5 years, the insurer must provide it within 15 days on a common EU form, and an insurer in the EU must take into account a history from another EU country as it does for local residents (Your Europe). For a history from outside the EU, such as the United Kingdom or Russia, each company decides.

Age and the 2026 law

  1. Age cannot be the only reason (Article 3A). To refuse to conclude or renew third-party cover, to end it, or to impose an increase. The consolidated text we read speaks of “age”, with no age limit.
  2. Written reasons, three months ahead (Article 3B). For an existing insured, a refusal or increase only with adequate, documented reasons, sent in writing at least three months before expiry. The reasons may concern changed risk factors or a general revision for a risk category that applies to everyone and does not target an age group.
  3. A complaint, 15 working days (Article 3C). First a written complaint to the insurer. If it does not reply within 15 working days or the reply does not satisfy you, you can go to the Financial Ombudsman and/or complain to the Superintendent of Insurance.
  4. Fines of up to €10,000 (Article 3E). The Superintendent can impose a fine of up to €10,000 per breach, including for not sending the reasons. Insurers also report data by age group every year (Article 3D).

Source: the consolidated text of Law 96(I)/2000 on CyLaw, as we read it in October 2026. The number of the amending law for Articles 3A–3E was not confirmed separately, and the articles changed during 2026: check the text in force when you need it. For other cancellations and renewals, see Cancellation, non-renewal and age.

What went wrong for others — and how to avoid it

  • Older drivers saw a refusal or a doubled price with no reason given (Cyprus, 2026). Pensioners’ groups reported refusals and doubled premiums for experienced drivers with no accidents, and some were told the law “does not exist” (a secondary report). How to avoid it: ask for the refusal or increase in writing with the reasons, make a written complaint and, with no reply within 15 working days, go to the Financial Ombudsman and/or the Superintendent.
  • The renewal letter gave only the new price (Greece, not Cyprus). The Greek consumer authority found increase letters without the old price, the percentage or the basis of calculation (for health insurance). How to avoid it: ask in writing for the old and new price, the percentage and the reason, and compare quotes on the same points before you renew.

Your questions, one by one

Why did my car insurance go up although I had no accidents?

Because the price does not depend on you alone: each company revises its pricing policy, and premiums are not regulated by the supervisor. If you are an existing customer, since 2026 an increase needs documented written reasons at least three months before expiry. Ask for them in writing and compare quotes on the same points.

If I make a small claim, how much will my premium go up next year?

There is no common answer: each insurer has its own bonus and malus system. Ask yours in writing how your discount would change if you claim, before you claim.

Is it better to pay a small repair myself to protect my no-claims bonus?

It can be, if the repair costs less than the discount you would lose in the coming years. First ask in writing how the bonus would be affected, and check whether the policy requires you to report every incident even if you do not claim. If another driver is involved, tell your insurer anyway.

How does the no-claims bonus work in Cyprus? Is there a common scale?

Each insurer has its own system; there is no common Cyprus scale, according to House research (September 2026). What you can ask for is a claims-history statement for the last 5 years, which in the EU is provided within 15 days. With it you negotiate the discount with another company.

Will an accident that was not my fault affect my no-claims discount?

That is set by each company’s system. Usually an accident that was clearly the other driver’s fault, with the damage paid by their insurer, should not count, but check it. Ask in writing how the incident was recorded in your history.

Can I take my no-claims discount from the UK or Russia to a Cypriot insurer?

From an EU country, the insurer must take your history into account as it does for local residents, using the EU claims-history statement. From the United Kingdom or Russia, that rule does not apply and each company decides. Bring a written statement from your previous insurer, translated if needed, and ask more than one company.

I’m 76 and the insurer refuses to renew my car policy because of my age. Is that allowed now?

Age on its own is no longer allowed as a reason to refuse renewal (Article 3A, a 2026 amendment). For an existing customer, a refusal needs documented written reasons, sent at least three months before expiry. Ask for them in writing, make a written complaint, and with no reply within 15 working days go to the Financial Ombudsman and/or the Superintendent of Insurance.

They doubled my premium at 70 with no explanation. Do they have to give me reasons?

Yes. For an existing insured, an increase needs adequate, documented reasons, sent in writing at least three months before expiry, and age cannot be the only reason. The Superintendent can impose a fine of up to €10,000 per breach, including for not sending the reasons. Ask for them in writing and complain.

My insurer said ‘there is no such law in Cyprus’ about age discrimination. Who is right?

The law exists: Articles 3A to 3E are in the consolidated text of Law 96(I)/2000 on CyLaw, after a 2026 amendment. According to a secondary report, some people were told the opposite. Ask for the company’s answer in writing and cite the articles in your complaint.

What can I do if the insurer refuses to renew my car policy because of my age?

A written complaint to the insurer, citing Article 3A. If it does not reply within 15 working days or the reply does not satisfy you, go to the Financial Ombudsman (€20 fee) and/or complain to the Superintendent of Insurance. Meanwhile ask other companies for quotes too, so you are not uninsured for a single day.

What factors decide how much I pay for car insurance?

Usually your age and years of licence, claims history, the car and its use, who drives, where it is kept, the cover level and the excess. How much each weighs differs by company, because premiums are not regulated by the supervisor.

Why do two insurers quote such different prices for exactly the same third-party cover?

Because each company prices freely, with its own data and its own policy; premiums are not set or approved by the supervisor. Check that you are really comparing the same thing: drivers, limits, excess, add-ons.

Can I ask my insurer for a certificate of my claims history?

Yes. In the EU, the insurer must give you a claims-history statement for the last 5 years within 15 days of your request, on a common EU form. Ask for it in writing and keep a copy.

Does my car insurance renew automatically, and can I cancel mid-term and get money back?

Many policies renew automatically if you pay by direct debit; others lapse if you do not renew. For a mid-term cancellation, many companies refund part of the premium on their own scale, often less than pro rata, and ask for the certificate back. Check your own policy wording and ask the insurer in writing.

Does paying monthly instead of yearly cost more for car insurance?

Many insurers charge somewhat more for paying in instalments. How much you only see in the quote. Ask for both prices in writing and check what happens if an instalment is missed.

After one accident, my insurer won’t renew me and others refuse too. What are my options?

For an existing customer, a refusal to renew needs documented written reasons, at least three months before expiry. Ask each company for them in writing, and complain if you did not receive them. If several companies refuse you, contact the Insurance Companies Control Service about your options, and do not drive uninsured in the meantime.

Does my postcode or where I park at night change the premium?

Often yes: many insurers take into account where the car is kept and parked, because it affects the risk of theft and damage. How much is up to each company. Declare the address correctly, and any change in writing.

Is it true that women pay less for car insurance in Cyprus?

Not on the basis of sex: since 21 December 2012, following a ruling of the EU Court of Justice (the Test-Achats case), insurers in the EU may not charge women and men different premiums because of their sex. Differences can arise from other factors, such as the car or the history. Ask each company which factors count for you.

Will a speeding fine or penalty points raise my car insurance?

It can. Many insurers ask about offences and penalty points, and how they count them is up to each one. Answer accurately whatever they ask, because a wrong statement can cost you cover for your own damage.

Must I tell my insurer about a medical condition that affects my driving?

If they ask, yes, accurately and in writing, and tell them if anything changes. Since 2021 the victim is paid even if there was non-disclosure, but the insured may be in a difficult position for their own damage. Whether the condition affects your driving licence, ask the Road Transport Department and your doctor.

Do dashcams or telematics boxes get a discount in Cyprus?

Some insurers give a discount for a dashcam or a driving-data device, most do not. There is no Cyprus rule. Ask, and read what data the device collects and who sees it.

What is ‘protected no-claims bonus’ and is it worth paying for?

It is an add-on that keeps your discount after one or more claims, within limits. It usually protects the discount percentage, not the final price, which can still rise for other reasons. Whether it is worth it depends on your own scale and the cost; ask in writing how it works.

Questions worth asking in writing

  • What are the specific reasons for the increase or refusal, and when did you send them to me?
  • How would my discount change if I make this claim?
  • Can you send me my claims history for the last 5 years?

What you can do from today

  • Find the renewal letter and note when it was sent compared with the expiry date.
  • Ask in writing for the reasons for any increase or refusal.
  • Ask for your claims-history statement and keep it in your folder.
  • Get two or three quotes on exactly the same details before you renew.
  • If you disagree, a written complaint, then after 15 working days the Financial Ombudsman and/or the Superintendent.

Where to turn

  • Your insurer, in writing. For anything about your own policy, ask for an answer by email or letter and keep a copy.
  • The Financial Ombudsman. For a dispute with an insurer, after you have first complained to the company in writing; a €20 fee, in Greek or English.
  • The Insurance Companies Control Service (Superintendent of Insurance). It supervises insurers and how they handle complaints; it does not decide private disputes or award compensation.
  • The text of the law on CyLaw. To see what applies today, with the latest amendments.

General information, not advice (legal or insurance). We give each rule with its source and year; laws change, so check the text in force today. For your own case, the law and what your own policy says apply. AVRASTRO is not an insurer, does not sell general insurance and does not handle claims.

Read also: Cancellation, non-renewal and age · A dispute over car insurance · Will my premium keep going up? · My claim was refused: is there any point in complaining? · Third party, fire and theft, or comprehensive? · Young, named and occasional drivers · Which insurance is compulsory in Cyprus? · Complaints and rights in general insurance · All the questions you are afraid to ask

This article is for information. Figures apply at the publication date and may change; talk to an advisor about your own situation.

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