Emergency: call 112 or 199. If anyone is in danger or hurt, or there is a fire, safety comes first.
Which public service helps with what, grouped by situation. On a phone, tap a number to call. We show a phone number only when we found it on the service’s own official page; otherwise, only its website.
Emergency
| Service | What it helps with | Phone | Website |
|---|---|---|---|
| Emergency number | Police, ambulance, fire service. Free, from fixed and mobile phones, anywhere in the EU. | 112 | digital-strategy.ec.europa.eu |
| Police, ambulance, fire service (Cyprus) | The Cyprus emergency number, free, alongside 112. | 199 | police.gov.cy |
Health and GESY
For what to do abroad, see What to do if you fall ill abroad.
| Service | What it helps with | Phone | Website |
|---|---|---|---|
| Health Insurance Organisation (GESY) | Registering with GESY, your personal doctor, referrals, questions about who is covered. | 17000 (free, from Cyprus) +357 22 017000 (from abroad) | gesy.org.cy |
Social insurance, pensions and benefits
| Service | What it helps with | Phone | Website |
|---|---|---|---|
| Social Insurance Services | Contributions, sickness, unemployment and maternity benefit, pensions, redundancy pay. | 22 401600 | mlsi.gov.cy/sid |
| Welfare Benefits Administration Service | Guaranteed minimum income, child and single-parent benefit, other welfare benefits. | See the website | wbas.dmsw.gov.cy |
| Department for Social Inclusion of Persons with Disabilities | Disability assessment, allowances and schemes for persons with disabilities. | See the website | gov.cy/dmsw-dsid |
Insurance complaints
First a written complaint to the insurer; the steps: What to do if your claim is refused.
| Service | What it helps with | Phone | Website |
|---|---|---|---|
| Financial Ombudsman | Examines disputes with insurers and banks, after you have first complained to the firm in writing. | 22 848900 | financialombudsman.org.cy |
| Insurance Companies Control Service (Superintendent of Insurance) | Supervises insurers and intermediaries; the register of intermediaries. It does not decide compensation. | See the website | mof.gov.cy/iccs |
Road and motor
After an accident: What to do after a road accident.
| Service | What it helps with | Phone | Website |
|---|---|---|---|
| Motor Insurers’ Fund | Compensates road-accident victims when the driver at fault is uninsured or fled. Tell it before any repairs. | 22 763913 | mif.org.cy |
| Road Transport Department | Driving licences, vehicle registration and road tax. | See the website | mcw.gov.cy/rtd |
Consumers and banking
| Service | What it helps with | Phone | Website |
|---|---|---|---|
| Consumer Protection Service | Complaints about shops and services in Cyprus: guarantees, the right of withdrawal, unfair practices. | 1429 (consumer line) | consumer.gov.cy |
| European Consumer Centre Cyprus | Disputes with traders in another EU country: online shopping, flights, car hire, package holidays. | +357 22 867177 | ecccyprus.gov.cy |
| Central Bank of Cyprus | Supervises banks. For your own dispute with a bank: first a written complaint to the bank, then the Financial Ombudsman. | +357 22 714100 | centralbank.cy |
Fraud and cybercrime
Your bank first, to block the card: What to do after card fraud or an online scam.
| Service | What it helps with | Phone | Website |
|---|---|---|---|
| Cyprus Police — Office for Combating Cybercrime | Online scams, hacked accounts, card fraud. Reports can also be made online. | +357 22 808200 cybercrime@police.gov.cy | police.gov.cy Online report |
Work
If you lost your job: What to do if you lose your job.
| Service | What it helps with | Phone | Website |
|---|---|---|---|
| Department of Labour — District Labour Offices | Registering as a job seeker, finding work. | See the website | mlsi.gov.cy/dl |
| Department of Labour Relations | Complaints about terms of employment and dismissal; it also takes complaints online. | See the website | mlsi.gov.cy/dlr |
| Department of Labour Inspection | Safety and health at work, accidents at work. | See the website | gov.cy/mlsi |
Migration and residence
| Service | What it helps with | Phone | Website |
|---|---|---|---|
| Migration Department (Deputy Ministry of Migration and International Protection) | Residence and work permits for third-country nationals, registration of EU citizens, renewals. | See the website | gov.cy/mip-md |
Data protection
| Service | What it helps with | Phone | Website |
|---|---|---|---|
| Commissioner for Personal Data Protection | Complaints when a company or a public service mishandles or loses your personal data. | See the website | gov.cy/dataprotection |
Other public services
| Service | What it helps with | Phone | Website |
|---|---|---|---|
| Commissioner for Administration and the Protection of Human Rights (Ombudsman) | Complaints about public services: delays, unfair treatment, a reply that never came. | See the website | ombudsman.gov.cy |
| Deputy Ministry of Tourism | Registration of short-term rentals (for example on platforms) and tourist accommodation. | +357 22 691100 | gov.cy/tourism |
| Legal aid | For people who cannot afford a lawyer, in specific types of case. Apply to the court hearing the case. | The court registry | e-justice.europa.eu |
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The phone numbers and websites were checked on each service’s official pages on 17 October 2026. They can change; before you call about something important, check the service’s website. AVRASTRO is not a public service and not an insurer; this page is general information, not advice.