When something happens, time is usually lost looking for papers. Keep the following together, on paper or in a safe digital folder, and tell someone close to you where they are.
Choose what applies to you:
For everyone
- ID card or passport, and your GESY details.
- A list of all your policies: insurer, policy number, what it covers, renewal date, claims phone number.
- Who the beneficiaries are on each life policy.
- Receipts for premiums paid (useful for your tax return too).
See also the claim readiness checklist.
I have a car
- Insurance certificate and registration document.
- Your insurer’s claims and roadside assistance numbers.
- Which drivers are covered and what the excess is.
If something happens: what to do after a road accident.
I have a home (owned or rented)
- The home policy: the sum for the building and the sum for the contents.
- Photos or video of every room and receipts for valuable items.
- Serial numbers of appliances (and the IMEI of phones).
If something happens: damage at home or theft.
I have a mortgage
- Which policies are assigned to the bank (usually fire-and-earthquake and life).
- The loan balance and end date, to compare with the life cover amount.
See the loan protection guide.
I have private health insurance
- Insurance card and policy number.
- How to ask for approval before a planned admission or operation.
- A folder for discharge summaries, medical reports and itemised bills.
If needed: what to do if you go into hospital.
I have life or other personal cover
- The policies (life, critical illness, income protection, accident), or at least their numbers.
- Group plans through your employer and any provident fund: who your family should contact.
For your family: what to do when someone close to you dies.
I have a business or staff
- Employer’s liability insurance and any public or professional liability cover.
- Property and equipment insurance, with a list of the equipment.
- Staff group plans and who the contact person is.
See the employer obligations check.
I travel
- A valid European Health Insurance Card.
- The travel policy and its 24-hour assistance number.
Print the list Only the sections you chose are printed.
The subject in a minute
This page is information, not advice or a recommendation of a specific product. Cover, limits and exclusions are set by the terms of each policy. For general insurance, speak to an insurance intermediary registered for general business or to your insurer. AVRASTRO is not an insurer.