Home insurance: what amount do I insure for, what is the “average clause”, and does the bank’s insurance cover my belongings?
Building and contents, rebuild cost instead of market price, how underinsurance works with the example of the 2025 wildfire, what the bank asks for and why you may choose the insurer, valuables, renovations and what to check in the policy.

In short
Insure the home for the cost of rebuilding, not the purchase price, because if it is insured for less the payout can be reduced in proportion. Building and contents are two different amounts, and the insurance the bank asks for usually concerns the building, not your belongings.
- Find the policy and note two amounts: building and contents.
- Compare the building amount with the rebuild cost, and update it at each renewal.
- Film every room and save the receipts for valuable items in the cloud.
- If you have a mortgage, ask the bank in writing what cover it requires; it must also accept another insurer’s policy with equivalent cover.
From the series “The questions you are afraid to ask”, part “Car, home, travel”: questions real people ask, with honest answers. Information only.
At a glance
- Home insurance is not compulsory in Cyprus; but the bank requires the property to be insured when you have a mortgage.
- Building and contents are two different amounts; contents that were not declared are not paid.
- Insure the rebuild cost, not the purchase price or market value, and update the figure every year.
- A €200,000 house insured for €100,000 is paid at 50% (Insurance Association, 2025).
- The bank must accept a policy from another insurer if the cover is equivalent (Law 41(I)/2017, Article 12(4)).
Your home is the biggest purchase of your life
Most home policies are signed once, together with the mortgage, and then renew without anyone looking at them. After the July 2025 wildfire in Limassol, many owners found that the figure was decades old, that the furniture had never been declared, or that a condition about the plot cost them. It is not your fault if you did not know what all this means; here it is explained, with real examples.
Building, contents, sum insured
- Building: the walls, the roof, the permanent parts of the home. What else is included (garden walls, pool, solar panels, water heater) is in your own policy’s definition.
- Contents: furniture, appliances, clothes, whatever you would take with you if you moved. The Insurance Association said it plainly: contents that were not declared are not paid.
- The building figure: the cost of rebuilding the home, including engineers’ fees and debris removal, not the price you paid or its market value, which includes the land.
Underinsurance: why they pay only part
| Example | What happened |
|---|---|
| Cyprus, 2025 wildfire | €290,000 of damage, €190,000 paid, because the policy covered only part of the value (Insurance Association). |
| Cyprus, the rule | A €200,000 house insured for €100,000 is paid at 50% (Politis, 1 August 2025). |
| Illustration (Ireland, not Cyprus) | Insured for €300,000 against a rebuild cost of €400,000 (25% under). A €100,000 partial loss is paid at €75,000; a total loss is paid up to the €300,000. |
The bank and the home insurance
When you have a mortgage, the bank requires the property to be insured. That insurance usually concerns the building, to protect the loan; your furniture and belongings are usually separate cover. If the home is insured only for the loan amount, underinsurance may apply after a big loss. And you are not obliged to take the insurance the bank suggests: under Law 41(I)/2017, Article 12(4), it must accept a policy from another insurer with an equivalent level of cover. For the rest of the mortgage side, see Home, mortgage, renting.
What went wrong for others — and how to avoid it
- The house was insured for half its value, so half was paid (Cyprus, 2025). After the wildfire, many sums insured were years old; some policies had not been updated in 20 years. How to avoid it: insure the rebuild cost, check the figure at every renewal and after any extension or renovation.
- The contents were never declared, so they were not paid (Cyprus). The Insurance Association said it plainly. How to avoid it: keep an inventory with photos or video of each room and receipts for valuable items, in the cloud, and list valuables separately if the policy asks for it.
- A policy condition was broken, such as a cleared plot (Cyprus). If the policy requires a fenced or cleared plot, the claim can be refused. How to avoid it: read the “conditions” and “warranties”, not only what is covered, and keep dated photos showing you did them.
Your questions, one by one
What is the difference between buildings insurance and contents insurance?
Buildings insurance covers the home itself: walls, roof, permanent parts. Contents insurance covers your belongings: furniture, appliances, clothes. They are two different amounts, and contents that were not declared are not paid.
Should I insure my house for what I paid, its market price, or the cost to rebuild it?
For the rebuild cost. The purchase price and market value include the land and the market, which do not burn. If you insure for less than the rebuild cost, a loss may be paid in proportion.
What is the ‘average clause’ and why would they pay me only part of the damage?
It is the clause that reduces the payment when the sum insured is lower than the real value. The Insurance Association gave the example: a €200,000 house insured for €100,000 is paid at 50%. Ask the insurer for the calculation in writing.
How do I work out the rebuild value of my house?
Work out what it would cost to rebuild the home today, including engineers’ fees and debris removal, without the land. An engineer or valuer can give you a figure; the tool Is my home underinsured? gives a first picture.
I’ve had the same home policy for 15 years without updating the sum insured. Am I underinsured?
Very possibly. After the 2025 wildfire it emerged that many policies had not been updated in 20 years, while building costs rose. Ask the insurer for the current figure in writing and compare it with the rebuild cost.
Does the bank’s mortgage insurance cover my furniture and belongings?
Usually not. The insurance the bank requires usually concerns the building, to protect the loan. Your furniture and belongings need contents cover; check what your own policy says.
If the house is insured for the bank’s loan amount only, what happens after a big fire?
If the loan amount is lower than the rebuild cost, underinsurance may apply and the payment may be reduced in proportion. The bank protects the loan; the rest of the value is yours to insure. Check the figure today.
Do I need to list jewellery, watches and art separately on my contents policy?
Often yes. Many policies set a limit per item and ask for valuable items to be listed separately, with receipts or valuations. Contents that were not declared are not paid, so ask in writing what the limit is.
What is ‘new for old’ versus ‘indemnity’ cover for contents?
With “new for old” you are paid the cost of replacing with an equivalent new item; with “indemnity” wear and tear for age is deducted. Many policies have exceptions, for example for clothes or electronics. Check which basis your own policy uses.
Are solar panels and the water heater on the roof covered by buildings insurance?
In many policies, anything permanently fixed to the building counts as the building, but some set limits or exclusions for solar panels and solar water heaters. Check the definition of “building” and, if needed, declare them at their value.
Is my garden wall, pool or fence included in buildings insurance?
It depends on the definition of the building in your own policy. Many include garden walls, pools and fences, often with limits or exclusions for some risks. Ask for written confirmation and count them in the figure.
My house has no title deed yet. Can I still insure it?
Often yes: many insurers insure on the basis of your interest in the property, such as a sale contract or a mortgage. Ask which documents they want and state the situation honestly; keep the answer in writing.
Does home insurance cover me while the house is being renovated?
Many policies limit cover during major works or while the home is empty, or require the insurer to be told. Tell it in writing before you start and ask whether the contractor has his own liability insurance.
Do I need to tell the insurer about an extension or a new kitchen?
Yes. An extension or an expensive kitchen raises the rebuild cost, and without telling the insurer the home can become underinsured. Send written notice and ask for a new figure.
What are typical exclusions in a Cyprus home policy?
Each policy has its own. In Cyprus the Insurance Association mentioned contents that were not declared and conditions such as a fenced or cleared plot. Many policies also exclude gradual wear and poor maintenance. Check whether earthquake is included and with what excess.
Does home insurance cover accidental damage, like spilling paint on a carpet?
Accidental damage is often not in the basic cover and is added as an extension. Check whether your own policy has it, for the building, contents or both.
Is food in the freezer covered after a long power cut?
Many policies have a small cover for freezer food, often with a limit and with exclusions for planned power cuts. Check whether yours has it before you claim.
Are electrical appliances damaged by a power surge covered?
Some policies cover damage from a power surge or short circuit, others only as an extension, and many exclude the appliance’s wear. Check the terms and keep the technician’s written report.
Can I switch my home insurer even though my mortgage bank arranged the policy?
Yes. Under Law 41(I)/2017, Article 12(4), the bank must accept a policy from another insurer when the level of cover matches what it proposed. Ask the bank in writing which cover it requires, and make sure the new policy starts before the old one ends.
Is a mobile home or prefab house insurable like a normal house?
Many insurers insure prefab homes, often with different terms for materials and foundations. Declare exactly how it is built and ask in writing what applies.
Do I have to declare that I work from home to my home insurer?
Many policies require business use to be declared, especially if clients visit or you keep stock, and work equipment is often not included in contents. Tell the insurer in writing so you are not left uncovered.
Does contents insurance cover my laptop or bike outside the house?
Only if the policy has cover away from home (often “all risks” for personal items), usually with a limit and conditions, for example a locked bike. Check whether yours has it.
The insurer refused to pay for my furniture because I had insured contents for too little. Is that fair?
The average clause usually reduces the payment in proportion, not to zero. Ask in writing for the policy clause and the calculation. If you disagree, a written complaint to the company (reply within 45 days) and then the Financial Ombudsman.
What you can do from today
- Find your home policy and note two figures: building and contents.
- Compare the building figure with the rebuild cost, not the market price.
- Make a video of every room and save the receipts for expensive items in the cloud.
- Read the “conditions” and “exclusions”: plot, alarm, earthquake, empty home.
- If you have a mortgage, ask the bank in writing which cover it requires, so that you can compare.
- Set a reminder to check the figure at every renewal.
Where to turn
- Sum insured, conditions, extensions: your own insurer, in writing, at every renewal.
- Rebuild cost: an engineer or valuer.
- The insurance the bank requires: the bank, in writing, for the level of cover it regards as equivalent.
- A dispute with an insurer: first a written complaint to the company itself, which must reply within 45 days; then the Financial Ombudsman (fee €20, disputes up to €250,000) or the courts. The Insurance Companies Control Service supervises insurers, but it does not decide private disputes or award compensation.
General information, not advice (legal or insurance). Every policy has its own terms; for your own case, the law and what your policy says apply, and it is worth getting the answers from your insurer in writing. We give each figure with its source, country and year. AVRASTRO is not an insurer, does not sell general insurance and does not handle claims.
Sources
- Cyprus Mail, 3 October 2025 — Property owners objecting to meagre wildfire compensation
- Politis, 1 August 2025 — the Insurance Association on underinsurance after the wildfire (in Greek)
- Cyprus Mail, 14 September 2026 — Nearly 40% of applications for Limassol fire compensation rejected
- CyLaw — Law 41(I)/2017 (credit agreements for residential property), Article 12
- Insurance Companies Control Service (ICCS), Ministry of Finance — Complaints
- Financial Ombudsman of the Republic of Cyprus — FAQs
Read also: Home, mortgage, renting · The home, fire and under-insurance · What to do if your home is damaged · Is my home underinsured? · General insurance guide · Earthquake, wildfire, flood: am I covered? · Leaks, burglaries, apartment blocks · All the questions you are afraid to ask


